Contact Us


Looking for more information about our great range of products:
For general questions about our products please email For questions relating to the environmental aspects of our work please email

For direct questions to one of our offices:
UK office :
Taiwan office:

Have a question about a previous or current order?
For general questions about a current order including delivery please email


Informed expert advice is just a phone call away:
For expert advice regarding our products or if you prefer to place your order via the telephone our customer service lines are open Monday to Friday from 8:30am to 5pm.

Phone Numbers
The Netherlands: +31 (0)4 92 22 07 02
United Kingdom: +44 1282 471610
Taiwan: +886 910 313 593

Friendly expert advice and after sales service are all part of TheVelvetLab® experience, we welcome your calls and work hard to keep queuing times to a minimum. 



TheVelvetLab BV
Kanaaldijk NW 61 
5707 LC Helmond
The Netherlands

TheVelvetLab UK
Unit 1, Farrington Place
Rossendale Road Industrial Estate
Burnley BB11 5TY
United Kingdom


Chamber of Commerce number

VAT identification number

TheVelvetLab Asia Ltd.

7F, NO. 16 Alley 32, Ln 216
Zhong Xiao East Road
Sec. 4 Taipei